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Customer Support Center

The Customer Support Centre is the after-sales service arm of NEC products. At NEC, we believe in standing behind every product and solution that we provide, and are committed to ensuring that our customers reap maximum benefits from NEC.

Our quality policy is to serve our customers better, through :

  • A speedy response time
  • A fast repair turnaround
  • Service with a smile and a cheerful disposition

Our Services

Comprehensive Repair and Maintenance

  • 24/7 access to our customer service helpdesk
  • Island wide coverage for onsite repair services
  • Cost effective technical support
  • Contracted response and resolution time
  • Provision of spare parts for guarantee availability of spare parts
  • Periodical preventive maintenance

Managed Services (AVIT)

  • Free resources for core business
  • Customize Service Level : Tailor-made to your specific requirements to improve your facility operations
  • Faster implementation for new technology
  • Reduction in overall costs of ICT expenditure

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