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Business Continuity Plan

07 April 2020 (Updated on 21 April 2020)

In order to minimize further spread of COVID-19, the Singapore Government announced on 03 April 2020 that most workplaces, except for essential services and key economic sectors, will close from 07 April to 04 May 2020. (Update: The Singapore Government announced on 21 April that the circuit breaker period will be extended until 01 June 2020.)

Effective today, all NEC employees, except for those supporting customers in essential services, will work from home until further notice. For the limited number of employees who are not working from home, including staff who are seconded to customer sites, we will be implementing heightened precautionary measures to ensure safety of customers and our staff.

NEC APAC will continue its weekly disinfection of its workplaces according to guidelines from MOH and NEA.

We will do our best to ensure any potential disruptions are minimal, and we appreciate your understanding as we navigate these uncertain times.

Should you require any further clarification or assistance, please contact us at this number: +65 62738333

26 March 2020

In light of recent COVID-19 developments in Singapore, we have added the following measures:

  • Implement telecommuting for employees who are not required to be on-site and encourage video conferencing where possible.
  • Increased frequency in disinfection and cleaning of office premises.
  • Travel restrictions for both business and personal trips.
  • Mandatory Stay-Home Notice for employees returning from all overseas trips.

We appreciate your understanding as we navigate these uncertain times. Should you require any further clarification or assistance, please contact us at this number: +65 62738333

13 March 2020

NEC Asia Pacific (NEC APAC) confirms today that one employee has been tested positive for the COVID-19 (CORONAVIRUS DISEASE 2019).

The employee was tested on 12 March, and NEC APAC was informed of the confirmation this afternoon.

The employee was last in our office on 12 February, and has been working from home since.

The Ministry of Health (MOH) has started a contact tracing exercise to identify staff and individuals who might have had contact with the affected employee.

Following the change in the Disease Outbreak Response System Condition (DORSCON) alert level from ‘Yellow’ to ‘Orange’, NEC APAC activated its Business Continuity Plans (BCP) on 7 February, and split its employees into office and home-based teams. This is to ensure that normal business operations can continue during emergencies. To protect our employees based in the office, we are also periodically disinfecting and cleaning our premises according to guidelines from MOH and National Environment Agency (NEA).

As we navigate this period of uncertainty, we will do our best to safeguard the health and safety of our staff. We will provide every possible support for the affected employee and their family, and ensure the operations of NEC APAC and our customers are not affected during this trying time.

Should you require any further clarification or assistance, please contact us at this number: +65 62738333

21 February 2020

Since the change of DORSCON alert level to Orange, both NEC and the building management have implemented precautionary measures to ensure a safe environment for all tenants and visitors to the building.

To strengthen our defences, and to better manage COVID-19 detection, there is now compulsory temperature screening and health and travel declarations for all persons before each entry into the building.

In addition, the building management has conducted thorough disinfection of the common areas.  NEC has also engaged a cleaning company to perform intensive disinfection and cleaning of its entire office premises, including all the meeting rooms.

Our office and home-based teams have collaborated well while working in different locations to ensure normal business operations.

With effect from 24 Feb, the two teams will swap working locations to ensure the continuous support of business operations.

Thank you for your co-operation and understanding.

Should you require any further clarification or assistance, please contact us at this number: +65 62738333

7 February 2020

NEC has been closely monitoring the Novel Coronavirus situation. In response to the change in alert level of the Disease Outbreak Response System Condition (DORSCON) as issued by the Ministry of Health, the NEC Asia Pacific Business Continuity Plan (BCP) has been put into immediate effect.

Under the BCP, all Business Division/Project Team/Business Support Unit will be separated into office and home-based teams. This is to ensure that normal business operations can continue.

The two teams shall not have any inter-personal interactions to mitigate the potential risks of infection and also to ensure that employees are adequately protected to continue meeting and protecting our customers’ interests.

Should you require any further clarification or assistance, please contact us at this number: +65 62738333

29 January 2020

In light of recent world events, NEC would like to highlight that we have in place a robust Business Continuity Plan (BCP) within NEC to hedge against any threats to the business so as to protect our customers’ interest.

Such threats include pandemic, fires, floods, hazardous chemical spills and any other short or long-term disasters, either natural or man-made.

The BCP is focused in scope, to coordinate the recovery of NEC’s critical business functions in such events.

In view of the Novel Coronavirus epidemic, NEC has implemented additional precautionary measures, in accordance with guidelines from the relevant authorities.

Employees who have recently travelled to/from mainland China will be placed on Leave of Absence (LOA) for a period of 14 days, starting from the first day after their return to Singapore.   All employees with recent travel histories are required to monitor their own health closely for a period of 14 days upon return to Singapore.

Further updates, if any, will be shared here on our website. Thank you for your patience.

Should you require further clarification or assistance, please contact us at this number: +65 62738333