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Gold Coast, February 18, 2013 – NEC Australia, a leading technology solutions and services company, today announced its vision for the year ahead. Priorities include growing its IT solutions development business, particularly customer experience and mobility solutions, as well as increasing vendor partnerships to expand its multi-vendor communications and IT solutions and services capabilities to manage complex ICT environments.
Australian businesses are demanding more tailored ICT solutions to deliver and support their unique business requirements, in a range of business environments. With increasing take-up and greater demand for individualised business applications, NEC Australia has identified this as a focus area in the market and is investing heavily into its applications development services.
NEC Australia is also investing in customer experience solutions. Specifically, NEC will develop innovative digital marketing solutions to help customers communicate aligned and timely messages to staff and customers and address concerns about security or management of individuals with leading edge identity management solutions.
Continued downward pressures on IT budgets are forcing CIOs to reconsider their IT funding mix from Capex to Opex annuity purchasing models and investigating outsourcing and offshoring options. This move creates opportunities for NEC Australia to develop innovative responses that are aligned with these changing needs.
Expanding multi-vendor capabilities is NEC Australia’s other key growth objective in 2013, including:
• Becoming a member of the Authorised Apple Systems Integrator community, offering the capability to deliver enterprise solutions with mobile functionality using Apple products.
• Expanded partnership with Microsoft, which already included IT solutions capability across the full Microsoft stack to include Microsoft Lync integration capability.
• Building on the global Cisco/NEC alliance locally with Cisco Gold Partner certification in Australia.
Highlighting the company’s increasing strength in delivering communications managed services, NEC was positioned in the “challengers” quadrant in Gartner's Magic Quadrant for Communications Outsourcing and Professional Services.*
“NEC Australia has a strong heritage in managing communications technologies, so with our recent shift to IT services, our greater focus on meeting customer needs throughout their business lifecycles and the enhancement of our partner ecosystems delivering multi-vendor capabilities, NEC Australia will continue to expand services offerings to deliver technology solutions that support our customer’s business outcomes,” said Steve Blunt, executive general manager of Unified Communications Solutions, NEC Australia.
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*Gartner, Inc., "Magic Quadrant for Communications Outsourcing and Professional Services" Eric Goodness, Christine Tenneson, 20 December 2012.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About NEC Australia
NEC Australia is a leading technology company, delivering a complete portfolio of ICT solutions and services to large enterprise, small business and government customers. NEC Australia helps customers gain greater business value from their technology investments.
NEC Australia specialises in communications solutions and services in multi-vendor environments, including systems integration, specialist communications solutions, data networking, unified communications and collaboration, biometrics, digital signage and display solutions. Its IT solutions services comprise business and IT transformation consultancy, professional services, application and solutions development and infrastructure and applications managed services.
For more information, visit NEC Australia at www.nec.com.au.
About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society. For more information, visit NEC at http://www.nec.com.
NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned herein are the trademarks of their respective owners. ©2013 NEC Corporation.
PRESS CONTACTS:
NEC Australia
Angela Coombes
Phone : +61 2 9930 2234
Mobile : +61 417 805 441
Email : angela.coombes@nec.com.au
NEC Asia Pacific
Ms Masako Hirano
DID : +65 6379 2570
Mobile : +65 90186652
Email : m-hirano@nec.com.sg