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SINGAPORE, 27 December 2005 – Launching the first-of-its-kind RFID-enabled customer card, NEC Solutions Asia Pacific Pte Ltd is set to revolutionise customers’ experience with NECare Customer Card. NECare Customer Card will store relevant details of customer’s purchase, warranty programme and service records. The details are updated in its central database for easy and quick retrieval.
As customer flashes his/her NECare Customer Card on the reader at our service centre, NECare Centre, the information will be presented instantly to the attending Customer Service Officer who can answer the query and provide the necessary service. This will save the customer from the hassle of filling in personal particulars while, at the same time, enable the Customer Service Officer to provide prompt service without having to waste unnecessary time checking for past records as NEC has the information on hand.
NECare Customer Card also doubles up as a product warranty card and Privilege Customer Card. This translates into convenience for customers who are spared from the hassle of carrying warranty cards or purchase receipt for every visit to NECare Centre. In addition, card holders will enjoy exclusive benefits and receive regular updates of seasonal promotions throughout the year.
“With the incorporation of NEC’s ‘Ubiquitous Can Change’ concept and the utilisation of advanced RFID technology, NEC is proud to be the first in to introduce RFID-enabled customer-centric card. The advent of the NECare Customer Card marks another milestone in the customer-centric approach to our business for which we have always been recognised in the IT market. It also speaks volumes of our commitment to customer care,” said Mr. David Ng, Senior Vice President, Business Services Group, NEC Solutions Asia Pacific.
Registration Webpage: http://www.nec.com.sg/?q=necare/necare
NECare Centre is located at:
401 Commonwealth Drive
#07-02 Haw Par Technocentre (Lobby B)
Singapore 149598
Tel: +65-67996199 / 6273 8333
Email: necare@rsc.ap.nec.com.sg
Opening hours (Mon – Fri): 9am – 6pm (closed on public holidays)