Singapore
Leverage AI technology to transform workplace management with an employee-centric focus. NEC integrates automation, real-time analytics to enable swift resolutions and improve customer interactions. With seamless support and next-gen asset management, the modern workplace becomes more agile, efficient, and secure.
Miho, powered by Generative AI, is your AI IT assistant and the first point of contact for IT support. Miho efficiently resolves the majority of issues while seamlessly connecting you to NEC’s Advanced Response Centre (ARC) and specialists for expert assistance when needed. When critical issues arise, Miho efficiently logs and routes tickets to NEC ARC Support Specialists for direct user assistance, ensuring rapid and effective resolution of IT challenges.
Transform your digital asset management with NEC’s fully centralised platform. Gain real-time visibility with sensor-powered tracking into your IT assets, empowering teams to control and optimise resource allocation like never before. Alongside reliable virtual desktop access and seamless Office 365 distribution, this solution significantly boosts operational efficiency and streamlines processes across the board.
Protect your business with NEC’s in-house unified endpoint management tool. Centralised control provides a 360° view of your endpoints, enabling instant IT support on demand. By integrating these intelligent tools, organisations enhance security and gain greater flexibility and scalability across the entire workplace.
ARC combines AI-driven technology into a single platform, unifying service desk, network, and security operations for seamless IT and business support. Its unified endpoint management tool auto-detects, auto-tickets, and auto-remedies issues, while the GenAI-powered service desk handles routine tasks, allowing agents to focus on more complex issues.
This streamlined approach:
Boosts response times
Reduces downtime
Cuts operational costs
As organisations look to navigate the complexities of digital transformation, the need for a futureproof, scalable, and integrated IT infrastructure is more pressing than ever.
Read the IDC Infobrief to find out more about the modern digital infrastructure framework for the AI age, providing detailed guidance on how enterprises can operationalize an IT environment effectively, innovatively and sustainably.
Cut through the long wait time and speed up solutions, making IT help way smarter and quicker.
With MIES AI Service Agents, users can handle everyday IT tasks—like unlocking accounts and resetting passwords—freeing up your team for bigger priorities.
MIES AI Service Agents swiftly restore services and prevent disruptions by identifying root causes and implementing smart fixes, keeping your operations running smoothly.
Gain real-time visibility into IT performance through intuitive dashboards and reports, empowering your team to act on data-driven insights.
Make getting the green light easier. AI agents vet approvals, automate deployment processes and safeguard your IT environment—all while keeping operations running smoothly.
Aviation Solutions
NEC’s aviation solutions streamline passenger processing with secure, seamless technologies—enhancing efficiency from check-in to boarding.
Biometrics Authentication
NEC’s biometric authentication delivers secure and accurate identity verification across fingerprint, face, iris, and palm recognition.
Cyber Defence Services
NEC’s cyber defence services are designed to protect organisations from a wide range of cyber threats through our Advanced Response Center (ARC).
Enterprise Resource Planning
NEC’s ERP solutions streamline operations with modular, integrated tools—boosting efficiency, data visibility, and smarter decision-making across your enterprise.
Financial Solutions & Services
NEC’s Financial Solutions and Services empower financial institutions with secure, integrated solutions that enhance fraud detection, strengthen compliance, and improve risk management.
Infrastructure Solutions & Services
NEC’s Infrastructure Solutions & Services deliver secure, scalable IT systems that support seamless operations, reliable connectivity, and future-ready growth.
Multi-Cloud
NEC’s Multi-Cloud solutions offer secure, flexible, and optimized cloud management across public, private, and hybrid environments—simplifying operations and accelerating innovation.
Managed Digital Services
NEC’s Managed Digital Services offer a robust suite of IT services on a single platform designed to support your digital transformation journey.
Public Safety Solutions & Services
NEC’s Public Safety Solutions & Services support governments with advanced surveillance, biometrics, and identity management to enhance security and public trust.
Value Chain Innovation
NEC’s Value Chain Innovation drives efficiency and agility through co-creation, digital transformation, automation, and data-driven insights.
Support
Get quick, clear responses to common questions about NEC Singapore—our services, approach, and how we support your transformation.
NEC’s Modern Workplace Management offers AI-powered IT assistance, unified endpoint control, and remote infrastructure support to ensure seamless, secure, and scalable digital work environments.
The NEC ARC offers 24/7 support for incident resolution, infrastructure monitoring, and cybersecurity response using AI and expert-driven network operations.
NEC’s AI-powered assistant, like Miho, handles common IT support queries, automates troubleshooting, and improves employee experience by reducing response time and workload on human agents.
Yes, NEC’s platform supports hybrid workforces through secure remote access, device management, collaboration tools, and centralized IT monitoring.
NEC’s unified endpoint management includes asset tracking, device health monitoring, patch management, and security controls across all devices and platforms.
NEC integrates secure access controls, encryption, audit logging, and compliance policies to protect data and maintain governance in distributed workplace environments.