NEC Managed Intelligent Edge Services (MIES)

Transform through AI-driven innovation with MIES

Elevate your Digital Infrastructure with NEC’s Suite of Solutions

As agility and resilience become the hallmarks of success, NEC Managed Intelligent Edge Services (MIES) offers a robust suite of IT services designed to meet the demands of modern businesses. Backed by years of vast experience and deep expertise, the solutions are crafted to support every step of a company’s digital transformation journey.


Why NEC MIES?

Defend against cyber threats

Leverage advanced security tools and expertise with MIES to proactively safeguard your workplace from evolving cyber threats.

Streamline operational support

Centralise your IT operations through our Advanced Response Centre (ARC), simplifying management by unifying resources into a single, powerful platform.

Tailor solutions

Address your businesses’ unique technology needs with MIES, which crafts specific solutions that transform technology into a key driver of your success.

Optimise costs through automation

Enhance operational efficiency and improve customer experience by automating workflows with MIES, reducing repetitive tasks to save costs and focus on growth.

Certified expertise and compliance

Backed by industry-recognized certifications and in-house auditors, NEC ensures strict adherence to compliance standards, helping businesses close regulatory gaps.

The MIES Advantage: Four Pillars of Excellence

Recognition and Certifications

ISO22301_2019
ISO
22301:2019
ISO27001_2022
ISO/IEC
27001:2022
MTCS_SS_584_2020
MTCS SS
584:2020
ISO20001_2018
ISO/IEC
20000-1: 2018
ISO27001_2013
ISO/IEC
27001:2013
ISO27018_2019_27017_2015
ISO/IEC 27018:2019/
ISO/IEC 27017:2015
STAR Level 1
STAR Level 1

The Power of ARC

NEC’s Advanced Response Centre (ARC) is more than a service—it's a transformative solution. Integrating the Service Desk, Network Operation Centre, and Security Operation Centre, ARC delivers unified, real-time support across all IT functions.

With cross-trained agents and 24/7 coverage, NEC ensures seamless operations, rapid incident management, and a proactive defence against threats. ARC isn't just about solving problems—it prevents them, giving businesses faster resolutions, stronger security, and continuous, expert-level support in one powerful system.


Case Studies

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